week 3 reflection

                        Week 3 Reflection

Reflection on the relationship among the personal health record (PHR), patient engagement, and patient safety and quality.

 The relationship among the personal health record, patient engagement, patient safety and quality provides the opportunity and access for patients and providers to work together to create better health outcomes for patients. 

 The electronic personal health record (PHR) is controlled by patients, and through the use of it patient are provided with opportunities to be involved in their healthcare journey.  The PHR promotes opportunities for mutual accountability and opens a clearer line of communication between patients and healthcare providers. 

Patient-engagement increases patient education, awareness, and involvement in their care and treatment planning. Patient engagement tools give patients a direct line to their providers with a host of features including: two-way chat, patient portal, online appointment scheduling, prescription refill requests, access to labs and medical records, etc. 

Working within an integrated care delivery model and sharing the latest best practices and evidence-based health information empowers physicians to make the best decisions for patients and ensures the highest quality care and safety.

Touch on the following: 

• Patients understanding of their health concerns -Patient understanding of their diseases, treatment, health care recommendations provided by health care professionals is essential to enabling active and informed patient participation in care. Steps to ensure patient understanding include clearly communicating, confirm understanding, and clarify and answer all questions. 

• Patient understanding of health care recommendations provided by health care professionals is essential to enabling active and informed patient participation in care. - Patients need formal education on the disease condition; they need to know their ailment, understand their symptoms, be educated on the diagnostics, appropriate medication use, and should be taught when to call for help. Patient education materials help educate and ensure knowledge the patients needs on their health conditions, improves their health literacy, and enhances and promotes informed decision-making based on the most current and updated medical and clinical evidence as well as patient preference. 

• Communication between patients and nurse practitioner - Advanced nurse practitioners are required to understand how to communicate effectively and on a collaborative basis with their patients, with the aim of enhancing patient outcomes such as improved patient satisfaction, ability to self-manage healthcare needs and adherence to care plans.

• Patients self-management of chronic disease -Self-management support is the process of making multilevel changes in health care systems and the community to facilitate patient self-management. Support of patient self-management is a key component of effective chronic illness care and improved patient outcomes. Self-management support goes beyond traditional knowledge-based patient education to include processes that develop patient problem-solving skills, improve self-efficacy, and support application of knowledge in real-life situations that matter to patients. Family physicians can support patient self-management by structuring patient-physician interactions to identify problems from the patient perspective, making office environment changes that remove self-management barriers, and providing education individually and through available community self-management resources. 

• Patients engagement in their healthcare decisions - · Patient-engagement  in care is a priority and a key component of clinical practice. Patient engagement can inform patients and providers with education and policies, as well as enhance service delivery and governance. It improves the quality of  care delivered, quality communication and patient–professional relationships.

                         POSITIVE REINFORCEMENT